Our delivery partner has informed us that fraudsters are calling and messaging customers while pretending to be from courier companies, asking for "repayments" or "refund codes". This is not from Furxotic.
Furxotic will never:
❌ Call you personally
❌ Ask you to pay money over a call or WhatsApp
❌ Ask for OTPs, PINs, UPI payments or "refund / debit freeze codes"
❌ Ask you to pay anything to receive a refund
📞 Our only calls are automated confirmation calls for Cash on Delivery orders.
💸 Refunds always go automatically to your original payment method.
🛡️ Got a suspicious call? Don't pay, block the number and report it at 1930 or cybercrime.gov.in.